FAQ

What audio format are the DIGITAL COLLECTIONS?

All DIGITAL COLLECTIONS are provided as high quality MP3 audio files. DIGITAL COLLECTIONS are typically encoded as 192 Kbps MP3 files.

As most radio show episodes are typically 30 minutes in length on average, it is important to remember that, for comparison, total file sizes for DIGITAL COLLECTIONS are many times larger than a typical music album purchased online.

How do I download a DIGITAL COLLECTION?

We always recommend that you download all of your purchased DIGITAL COLLECTIONS to your PC or Mac computer, and then transfer them to a mobile device if you wish.

Please note APPLE users cannot download our DIGITAL COLLECTIONS directly to their iPhone or iPad device.  To listen to our DIGITAL COLLECTIONS on an iPhone or iPad, simply download to your Mac or PC and move the audio files to iTunes.

After completing the checkout process, you can access your downloads in several ways:

  1. After placing your order, you will immediately land on an “Orders Received” page on our website. Links for each file will be listed in the “Order Details” section on that page.
  2. You will receive an “Order Receipt” email from us, which will include links for each file purchased.
  3. You can click the “My Account” link in the top navigation bar of our site at store.radioclassics.com. After logging in to your account, you will find links to your downloads in the “Available Downloads” section.

To download, follow specific instructions that follow based on the browser you are using:

Windows PC Chrome browser:
1. RIGHT CLICK file link.  2. Click “Save Link As”.  3. Specify location where you want to place file(s) on your computer.

Windows PC Internet Explorer browser:
1. RIGHT CLICK file link. 2. Click “Save Target As”. 3. Specify location where you want to place file(s) on your computer.

Windows PC Edge browser:
1. RIGHT CLICK file link. 2. Click “Save Target As”. 3. Specify location where you want to place file(s) on your computer.

Windows PC Firefox browser:
1. RIGHT CLICK file link.  2. Click “Save Link As”.  3. Specify location where you want to place file(s) on your computer.

Mac computer with Safari browser:
1. RIGHT CLICK file link. 2. Click “Download Linked File”. 3. Your file(s) will be placed in your Mac default Downloads folder.

Mac computer Chrome browser:
1. RIGHT CLICK file link. 2. Click “Save Link As”. 3. Save your file(s) in your Mac default Downloads folder.

Mac computer Firefox browser:
1. RIGHT CLICK file link. 2. Click “Save Link As”. 3. Save your file(s) in your Mac default Downloads folder.

Most web browsers allow you to specify where on your computer you would like to save downloaded files.  If your web browser offers this option be sure to specify a location on your computer that is easy for you to locate, or remember the default location where the download is saved. Next, start the download process. Your web browser will notify you when the download for the file is complete.

After each download file segment has been successfully downloaded and saved on your computer, proceed to the next download file in sequence until you have downloaded all of the files in the DIGITAL COLLECTION. For success, DO NOT DOWNLOAD MULTIPLE FILES AT THE SAME TIME! Please allow each download to complete before starting the next.

What do I need to download and play your audio files?

In order to successfully download files, you will need a fast and reliable internet connection and sufficient storage on your hard drive in which to save your downloads. In order to listen to our audio files on your PC or Mac you will need an audio player that can play MP3 files. iTunes, Windows Media Player, and Groove Music are just a few of the many Apps that can play MP3 files. You will also need a working sound card and speakers.

How long will my downloads work?

You will have 30 days from your date of purchase to download your files from RadioClassics.com. Downloads are in the MP3 format. As long as you maintain a digital copy of each file you download they should work indefinitely. You should backup each of your downloads regularly to CD-R, an external hard drive, and/or another PC. We are not responsible for lost, damaged, or accidentally deleted downloads.

How long does it take to download a file?

The length of time required to download an audio files depends on two factors, the size of the file and the speed of your internet connection. If you have a good broadband connection it will typically take 1.5 to 4 minutes to download each file.

What if my connection is lost while I am downloading a file?

Unfortunately, if your connection is lost while you are downloading a file you must start your download again. For your convenience, with your purchase we provide permissions to download each file multiple times in the event a download is interrupted. Should you exceed you download permissions without a successful download, please contact us at support@radioclassics.com and we will provide additional permissions.

Can I download to my mobile phone or tablet?

For reliability and best performance, we strictly recommend that your purchased audio files are always downloaded to a PC or Mac computer, and then moved, if desired, to another device you wish to play your MP3 files on. Downloading of files will NOT work on all mobile phones or tablets.  Please note APPLE users cannot download our DIGITAL COLLECTIONS directly to their iPhone or iPad device.  To listen to our DIGITAL COLLECTIONS on an iPhone or iPad, simply download to your Mac or PC and move the audio files to iTunes.

Should your mobile phone or tablet allow downloads, BEFORE DOING SO, make sure you on are a fast WI-FI connection and NOT a cellular network connection.  Many of our DIGITAL COLLECTIONS have large file sizes and will be slow to download on a cellular connection, and, in addition, these large data file transfers may cause you to incur data overage charges from your cellular provider.

Android

Downloads from our site can be made to many mobile phones and tablets using the Android operating system.   Since there are countless variations of Android it is impossible to give specific instructions for each variation.

Apple

Unfortunately, Apple does not allow for direct downloads of audio files from sites such as ours that operate outside of their iTunes store to their iPhone and iPad products. If you wish to transfer your downloads to your Apple device please first download them to your Mac or PC computer and then transfer them to your Apple device using iTunes.

Kindle

Downloads from our site can be made to Kindle Fire HD devices.

Will these files play on a handheld/portable devices?

After downloading from RadioClassics.com onto your PC or Mac computer, your digital MP3 files may be transferred to other handheld devices (mobile phones, tablets, MP3 players, etc.) which are capable of playing MP3 files.

Can I create a CD from my downloaded files that will play in a regular audio CD player?

Yes, you can copy each download you obtain through our service to a standard audio CD format for playback on a normal audio CD player. In order to do this you must have a recordable CD-R device and the necessary software on your PC to burn an Audio CD-R. Downloads obtained from our service may not be shared with or sold to other individuals or third parties. Doing so may be a violation of copyright and other laws.

What should I do if I get a new PC?

If you get a new PC you may simply transfer your downloaded MP3 programs to your new computer.

Can I use the audio files I purchase on more than one computer or other device?

Yes, we allow you to use the downloads you obtain from our service for your own personal use on your own PCs, mobile phones, handheld players, and CD players. Downloads obtained from our service may not be shared with or sold to other individuals or third parties. Doing so may be a violation of copyright and other laws.

I can’t find my download files – where are they located after downloading?

May web browsers will place your download files into a default Download or Music folder on your computer.  Web browsers allow you to specify where on your computer you would like to save downloaded files before you start to download them. If your web browser offers this option be sure to specify a location on your computer that is easy for you to locate when instructed to do so, or make note of the default location your computer saves the file.